By Jacob Elsayed, re-verified against official sources each morning
In short: Chick-fil-A One is free and pays 10 points per $1 (11 at Silver, 12 at Red, 13 at Signature). Silver starts at 1,000 points in a calendar year, Red at 4,000, Signature at 10,000. What rewards cost, why points never expire but rewards do, the birthday reward at each tier, and how to claim a missed scan within 30 days.
Chick-fil-A One is Chick-fil-A's free loyalty program. Every member earns 10 points per $1 on qualifying orders, rising to 11 at Silver (1,000 points in a calendar year), 12 at Red (4,000) and 13 at Signature (10,000). Rewards start at 200 points for an Icedream cone; Chick-fil-A's own examples run to 400 for medium Waffle Potato Fries, 600 for 2-count Chick-n-Strips and 1,200 for 12-count Nuggets. Points come from orders in the Chick-fil-A app or on chick-fil-a.com, or from scanning your account's QR code at the counter or in the drive-thru; orders on third-party delivery apps earn nothing. Points never expire, though redeemed rewards do and tier progress resets to zero every January 1. If you forget to scan, you have 30 days to submit the receipt.
The rule that sets Chick-fil-A One apart is that points never expire, so an occasional customer can bank 200-point rewards with no deadline; the clock is on the tier side, where the count restarts every January 1. Signature members also get the perks Chick-fil-A lists on its program page, including gifting rewards to friends and family and a free Backstage Tour at the Home Office for up to five guests. One housekeeping change: the minimum age to join rose from 13 to 18 on March 23, 2026. For today's verified Chick-fil-A offers and app promos, see the Chick-fil-A page.
Official sources checked (2026-10-20): chick-fil-a.com/one · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support · chick-fil-a.com/customer-support.
10 points per $1 as a Member, 11 at Silver, 12 at Red and 13 at Signature, on the food subtotal of qualifying orders. Delivery fees, small-order fees, tips and tax do not earn. Those are the only rate differences between tiers; the rewards themselves cost the same points at every level.
Silver starts at 1,000 points earned in a calendar year, Red at 4,000 and Signature at 10,000. Chick-fil-A reassesses status annually: you have until December 31 to hit the threshold again, and on January 1 your points toward status reset to zero. The My Status section of the app or website shows where you stand.
No. Chick-fil-A's FAQ says points do not expire, so a 200-point reward can wait as long as you like. Rewards you have already redeemed do expire; each one shows its date under My Rewards in the app. Only your count toward tier status resets each January 1.
Open the Chick-fil-A app and scan your Chick-fil-A One QR code at the front counter or in the drive-thru before you pay. You do not need to pay with the app; Chick-fil-A's FAQ says points are earned on qualifying purchases whenever the account is scanned. Ordering in the app or on the website earns automatically.
Yes, within 30 days. Sign in and submit the restaurant number, transaction date, order number and order total from the receipt, either in the app (Account, then Transactions, Transaction history and Forgot to scan?) or on Chick-fil-A's Missed Transaction form. Chick-fil-A accepts one transaction per submission per day, says it cannot credit a lost or unreadable receipt or one 30 days or older, caps approved submissions over the life of the account, and posts approved points within 48 hours.
It depends on your tier on your birthday. Members choose a Chocolate Chunk Cookie or Chocolate Fudge Brownie; Silver members pick from a dessert list that adds a small Milkshake, Frosted Lemonade, Frosted Coffee or Icedream; Red members get a sandwich or 8- or 12-count Nuggets; Signature members get any entree. The reward lands on your birthday (the Saturday before if your birthday is a Sunday), lasts 30 days, cannot be swapped, and requires your birthday to be on the account at least 24 hours in advance.
Not if you order on their apps or sites. Chick-fil-A's FAQ says orders started on third-party platforms, DoorDash included, are not eligible for points or rewards. Delivery ordered inside the Chick-fil-A app does earn, even when the app hands the order to DoorDash.
Daily